Stages of Patient Frustration and Satisfaction

Earlier this month, I gave a presentation to about 65 residents and other doctors on “Roles in Patient-Doctor Relationships: Seeing Both Sides.”

This is the third post:

Consider this example regarding patient frustration and satisfaction. 

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Too Many Americans Putting Off Medical Care

Unfortunately, a large number of Americans put off getting proper medical care. Why? Often, because they cannot afford it.

Consider the results of recent research by Earnin, as reported by Peter Griffin:

“Health care is an essential part of many Americans lives.

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