patient satisfaction Archives

Patient Satisfaction with Telehealth in 2020

October 13, 2020 Living Well with Cancer Being Safe, Health Care Spending, Medical Profession, Ups and Downs best practices, COVID-19, infographic, J.D. Power, patient satisfaction, telehealth 2

As we noted previously, telehealth is taking off. (See 1 and 2.) Especially during the COVID-19 pandemic. Thus, it is important to study patient satisfaction with telehealth in 2020.…

Stages of Patient Frustration and Satisfaction

March 25, 2019 Living Well with Cancer An Overview, Medical Profession, Ups and Downs infographic, patient frustration, patient satisfaction, SCI Solutions 3

Earlier this month, I gave a presentation to about 65 residents and other doctors on “Roles in Patient-Doctor Relationships: Seeing Both Sides.”

This is the third post:

- - Doctors’ Roles and Responsibilities (including doctor morale)
  - Patients’ Roles and Responsibilities (and what doctors wish patients knew)
  - Stages of Patient Frustration and Satisfaction
  - Doctor Actions Improving Patient Relationships
  - Patient Actions Improving Doctor Relationships
  - We’re Not There Yet on Doctor-Patient Relationships

Consider this example regarding patient frustration and satisfaction. …

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