Earlier this month, I gave a presentation to about 65 residents and other doctors on “Roles in Patient-Doctor Relationships: Seeing Both Sides.”
This is the fourth post:
- Doctors’ Roles and Responsibilities (including doctor morale)
- Patients’ Roles and Responsibilities (and what doctors wish patients knew)
- Stages of Patient Frustration and Satisfaction
- Doctor Actions Improving Patient Relationships
- Patient Actions Improving Doctor Relationships
- We’re Not There Yet on Doctor-Patient Relationships
In the doctor-patient relationship, what can doctors do to enhance communications?
Check out the chart below, and these highlights from the chart:
Doctors need to show positive body language, such as not hanging in the doorway. This shows less respect for the patient.
Studies show that the simple act of a doctor’s sitting, makes patients feel much better. They like being on the same physical level. And they tend to believe the doctor is with them longer than he/she actually is.
Doctors should allow their patients to speak uninterrupted. Studies show that, typically, doctors interrupt patients within 11-18 seconds!!
The doctor should always leave the patient with some hope, even when a prognosis is poor.