Getting Your Health Care Provider to Be More Responsive

A resource for getting your medical records.

Have you ever had trouble getting a health care provider to give you the information you asked for? In fact, many people have.

That is why Ciitizen.com created the patient record scorecard.

According to FierceHealthcare,

“As the former head of healthcare privacy policy at the Department of Health and Human Services, Deven McGraw led efforts to issue guidance on the right of individuals to access and obtain a copy of their health information. When McGraw joined technology startup Ciitizen two years ago, she realized the efforts by the Office for Civil Rights to educate patients and industry stakeholders about the “Right of Access” had done little to reduce friction for patients, McGraw wrote in a Ciitizen blog post.”

“But as Ciitizen — which helps patients collect and share their medical records digitally — started helping its initial beta users gather their medical records, the company encountered countless roadblocks from providers refusing to accept requests by fax or email to others imposing fees that are not compliant with HIPAA, McGraw wrote.”

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Getting Your Health Care Provider to Be More Responsive
(Getty/anyaberkut)