Are Walk-Ins and Virtual Visits for you?

Where do you visit a physician? Are you open to a walk-in clinic?

As patients, there are various ways for us to interact with physicians. Many of us even use multiple ways. Where do YOU fit?

According to Jessica Rudman, research director for financial services and health care at market research firm Maru/Matchbox:

Recently we asked 1,500 Americans about their knowledge of and experience with various settings for medical appointments and probed their interest in using retail walk-in clinics. Currently, retail walk-in clinics are used by a small minority. And the same is true for online video conferencing. Most just sit and wait in a traditional office, where research has shown that¬†almost everyone¬†waits between 10 and 30 minutes.”

“Health care is on the cusp of significant change. The old sit-in-the-waiting-room and hope to eventually be seen by a doctor is not sustainable. People are used to smoother transactions. It used to be that to pay a bill you had to send a check or pay at the bank. Nowadays everything is electronic and even tappable. Booking travel used to be visiting a travel agent. Today it is all online. Shopping used to involve fighting the crowds at the mall. Now it is answering the door with delivery from Amazon Prime. Times change.”

“The old paradigm of waiting to be seen is ripe for revolution. Virtual visits and retail walk-ins seem to be the wave of the future.”

Are Walk-Ins and Virtual Visits for you?